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Have a question, need assistance, or simply want to connect with us? We'd love to hear from you.

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Shopping Information

1. How do I place an order on Saintly?

2. What payment methods do you accept?

3. Can I modify or cancel my order after placing it?

4. How do I know which size will fit me?

5. Do you offer international shipping?

6. How long will it take for my order to arrive?

7. What is your return and exchange policy?

8. How do I initiate a return or exchange?

9. Do you restock sold-out items?

10. How do I contact customer support?

11. Do you offer gift cards or vouchers?

12. Are the products sustainable?

13. What is Saintly Rewards?

14. How do I earn points?

15. How do I redeem my points?

16. When can I use my points?

17. Do my points expire?

18. Is there a minimum spend required to redeem points?

19. Can I combine points with discounts or coupons?

20. Do I earn points on discounted items?

21. How do I check my points balance?

22. Is membership free?