CROP TOP

Shipping Partners & Delivery
• Partnered with trusted courier services for smooth and secure deliveries.
• Our system selects the best shipping provider based on your location (PIN code).

Order Processing
• Orders (domestic & international) are processed within 24 hours of confirmation.
• Orders placed on weekends/public holidays are processed on the next business day.

Delivery Timelines:
• Domestic Orders: 3-7 business days.
• International Orders: 7-15 business days (subject to customs clearance).

Shipping Charges
• Domestic: Free for all prepaid orders above 1000 INR charges apply for COD & lower-value orders.
• International: Shipping charges vary based on destination and order value.

Order Tracking
• Tracking details are shared via email/SMS once the order is shipped.

RETURNS & EXCHANGES

At Saintly, we strive to ensure a seamless shopping experience. If you are not satisfied with your purchase, you can easily return or exchange your items within 7 days from the date of delivery confirmation.


Return & Exchange via Website:

Log in to My Account on our website.

Navigate to the Returns & Exchanges section.

Select the item(s) you wish to return or exchange and follow the instructions.

Return & Exchange with Order Number & Contact Details:

If you do not have an account, you can initiate a return or exchange by entering your Order Number along with your Email ID or Mobile Number in the Returns & Exchanges section on our website.

Follow the guided steps to complete the process.

To know more about Return and Exchange policy